{"id":24767,"date":"2022-09-11T20:35:03","date_gmt":"2022-09-11T20:35:03","guid":{"rendered":"https:\/\/ahavaloves.com\/content\/?page_id=24767"},"modified":"2026-03-27T22:01:52","modified_gmt":"2026-03-27T22:01:52","slug":"refund-policy-en","status":"publish","type":"page","link":"https:\/\/ahavaloves.com\/content\/refund-policy-en\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t
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1. Overview<\/h1>

This Refund Policy forms an integral part of our Terms & Conditions.<\/p>

By purchasing or using paid Services, you agree to this Refund Policy.<\/p>

2. Free Trial<\/h1>

We may offer a 3-day free trial for new users.<\/p>

After the free trial ends, you may choose to subscribe to a paid membership.<\/p>

If you do not cancel before the trial period ends, you may be charged in accordance with your selected subscription plan.<\/p>

3. Subscription Refunds<\/h1>

3.1 Eligibility for Full Refund<\/h2>

You may be eligible for a full refund if:<\/p>

  • You cancel within 24 hours of the initial subscription purchase; and<\/li>
  • You have not substantially used the Services<\/li><\/ul>

    Refund processing may take up to 7 business days, depending on your payment provider.<\/p>

    3.2 Partial (Prorated) Refunds<\/h2>

    If the subscription has been used or partially consumed:<\/p>

    • Refunds, if applicable, will be provided on a prorated basis<\/li>
    • The refund amount will be calculated based on the unused portion of the subscription period<\/li><\/ul>

      Full refunds are generally not available once the Services have been used.<\/p>

      3.3 Non-Refundable Situations<\/h2>

      Refunds may be denied in cases including, but not limited to:<\/p>

      • Abuse of free trial or refund policy<\/li>
      • Fraudulent or improper use of the Services<\/li>
      • Repeated refund requests for similar reasons<\/li><\/ul>

        3.4 No Result-Based Refunds<\/h2>

        Refunds are not provided based on dissatisfaction with outcomes, including lack of matches, responses, or interactions.<\/p>

        3.5 Chargebacks and Disputes<\/h2>

        If a chargeback or payment dispute is initiated, we reserve the right to suspend or terminate the associated account and investigate the matter.<\/p>

        4. Apple In-App Purchases<\/h1>

        For purchases made through Apple In-App Purchase:<\/p>

        • Payment processing and refunds are handled by Apple Inc.<\/li>
        • All refund requests must be submitted directly to Apple<\/li>
        • Apple\u2019s terms and policies will apply<\/li><\/ul>

          Ahava Loves does not have control over Apple\u2019s refund decisions.<\/p>

          5. Additional Services<\/h1>

          Additional services, including but not limited to:<\/p>

          • Online courses<\/li>
          • Events<\/li>
          • Customized or bespoke services<\/li><\/ul>

            are generally non-refundable once delivered or accessed, as the time and resources involved cannot be recovered, unless required by applicable law.<\/p>

            6. Legal Rights<\/h1>

            This Refund Policy does not limit any rights you may have under applicable consumer protection laws.<\/p>

            7. Contact Us<\/h1>

            If you have question, contact us:<\/p>

            info@ahavaloves.com<\/p>

            Last updated: March 25, 2026<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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            1. Overview This Refund Policy forms an integral part of our Terms & Conditions. By purchasing or using paid Services, you agree to this Refund Policy. 2. Free Trial We…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/ahavaloves.com\/content\/wp-json\/wp\/v2\/pages\/24767"}],"collection":[{"href":"https:\/\/ahavaloves.com\/content\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ahavaloves.com\/content\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ahavaloves.com\/content\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ahavaloves.com\/content\/wp-json\/wp\/v2\/comments?post=24767"}],"version-history":[{"count":16,"href":"https:\/\/ahavaloves.com\/content\/wp-json\/wp\/v2\/pages\/24767\/revisions"}],"predecessor-version":[{"id":28243,"href":"https:\/\/ahavaloves.com\/content\/wp-json\/wp\/v2\/pages\/24767\/revisions\/28243"}],"wp:attachment":[{"href":"https:\/\/ahavaloves.com\/content\/wp-json\/wp\/v2\/media?parent=24767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}